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How to Set Up and Manage a Corporate Learning Centre by Samuel A. Malone

By Samuel A. Malone

Few company projects of the final ten years of the twentieth century were extra influential, within the improvement of a studying tradition at paintings, than the company studying centre. the 1st version of Sam Malone's booklet, released in January 1997, was once a concise consultant to top perform. the second one variation displays the teachings realized when you consider that that point, besides the advancements in studying know-how. developing and maintaining a winning centre includes strategic abilities akin to making plans and championing; technical abilities, together with budgeting, advertising and assessment; and the folks talents of speaking, influencing and coping with switch. There are chapters within the ebook for all of the stakeholders concerned, together with the inexperienced persons themselves. The e-book bargains definitive suggestion on all of those components. Sam Malone demystifies what's a tricky, dear and long-term undertaking for any association.

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The main cost of multimedia lies in design and production. In traditional training, the costs lie in travel, accommodation, disruption of work, overtime, trainer/learner time, stationery, and capital depreciation. For bespoke multimedia packages, the breakeven point is probably between 100 and 200 learners. With off-the-self courseware, it can be as little a 10 learners. Above these figures, significant savings are achieved. Budget £25 000 or more for generic multimedia, and £100 000 or more for bespoke programmes.

Capital expenditure is the cost of setting up and equipping the centre, while revenue expenditure is the cost of running the centre. You will need two budgets to control costs: a capital expenditure budget for equipment and premises a revenue or operating cost budget for software, overheads and running expenses. In the following sections, we will consider these costs in some detail. It is useful to know the relative costs of the various media used in open learning, and to be aware of some of the success stories of the application of open learning in organizations.

The participation of employees in drawing up personal development plans is an example of empowerment in action. Open learning should be specifically targeted towards an identified training need. It should be used to complement other training methods, as it is unlikely to be an appropriate solution for all training needs. Managers should ensure that the corporate learning centre courses are relevant to their employee’s current and future job needs, or to their personal development and the needs of the organization.

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