By Leonard I. Ruchelman
Read Online or Download A workbook in redesigning public services PDF
Similar nonfiction_4 books
Includes papers which specialise in that means, studied not just in monolingual environments, but additionally contrastively in multilingual contexts.
The Savage model 1907 automatic pistol
Богато иллюстрированное издание, посвященное немецкому пистолету Savage version 1907. История создания, модификации, клейма, схемы, фото, рисунки.
Mauser Catalogue 2007 M03 and M98
Фирменный каталог на винтовки Mauser моделей M03 ит M98 за 2007 год.
- Good Housekeeping Christmas Collection
- A Guide to the Solidification of Steels
- Point sets in projective spaces and theta functions
- Global Boards: One Desire, Many Realities
- Social Policy for Social Work, Social Care and the Caring Professions
Additional resources for A workbook in redesigning public services
Sample text
Through class projects, they have helped to test and refine various features of the text when in manuscript form. Their whole-hearted assistance has made this effort gratifying to say the least. Hopefully, the text will also be of value to a wider audience of citizens, policy makers and service practitioners. LEONARD RUCHELMAN OLD DOMINION UNIVERSITY NORFOLK, VIRGINIA Page 1 Chapter 1 Introduction: The Resesign Of Public Services The primary purpose of government is to provide for the health, welfare, safety and morals of its citizens.
Title. JF1411,R84 1989 350dc1988-16022 CIP 10 9 8 7 6 5 4 3 2 1 Page iii Contents Preface 1. Introduction: The Redesign of Public Services 1 2. Diagnosing Public Service Problems and Getting Organized 11 Determining Symptoms 11 Determining Causes 16 Getting Organized 18 Summary 19 3. Analyzing Service Delivery Alternatives 21 Identifying Alternative Approaches 22 Identifying Other Alternatives Where Necessary 38 Assessing Alternatives 40 Summary 46 4. Communicating the Results 49 Preparing the Draft Report 49 Reviewing the Draft Report 50 Transmitting the Final Report 53 Preparing an Implementation Workplan 53 Summary and Conclusion 54 Appendix A.
How Effective Are Your Community Services? : The Urban Institute and ICMA, 1977). 4. See Bryan D. Jones and Clifford Kaufman, "The Distribution of Urban Public Services: A Preliminary Model," Administration and Society, Vol. 6 (November 1974), pp. 337-360. 5. This is developed by Frank Levy, Arnold Melstner and Aaron Wildavsky, op. cit. 6. Sidney Verba and Norman Nie, Participation in American Politics (New York: Harper & Row, 1972), p. 31. 7. Anthony Downs, Inside Bureaucracy (Boston: Little Brown & Company, 1967), p.
